No, Amazon has not managed to get in touch within 72 hours. In fact, there is no evidence they even tried.
I can't say I wasn't warned. There's a lot of bad mouthing out there on the twitters, insta-feeds, bloggy bits and forums. I just assumed that this would be the vocal minority. I apologise. I am humbled. Amazon has also been, from my perspective, a disappointment.
So, taking a positive line, what can be done? As I've said before, Amazon is a compelling choice due to its market reach and, let's face it, shear technical brilliance.
Social media and public shaming seems to be the only way to get a partial response, so back we go to twitter in the hope I get to speak to someone.
The cynic in me predicts that I will finally talk to someone in the KDP department a week or so after the first book deliveries land on customers' doormats, at which point my original issue may well be moot. I really hope that's the case, because this first book is really important to both of us.
I'm going to draw a line under this here, now, because no-one wants to read something this tedious.
Amazon's service eh?